Pool Usage Guidelines
- A parent, guardian, or other responsible person over the age of 18 must accompany persons under the age of 16.
- Persons under the age of 18 are not allowed in the whirlpools
- Please shower before entering the pool area
- Do not bring food or drink into the pool area
- Do not engage in unruly activity including: fighting, pushing, dunking and running
- Swimming alone is not recommended
- No street shoes or strollers are allowed on the pool deck.
- All young children should be within arm’s reach of adults.
Group Swim Lesson Policies
Online registration for group swim lessons are available a month in advance. Member sign-up will begin 5 days before nonmembers.
Check in Policy
- Non-member Program Participants will receive an HTSW Program Card which must be presented during check-in at the Front Desk upon entering the club. There is a $10 replacement fee in the event the card is lost.
- Minor children should have an adult accompany them during check-in.
- Parents are invited to attend and observe on the pool deck for the 1st & last day of each session.
- For the safety of your children, we ask that all children refrain from entering the pool until the instructor is ready.
- When entering the pool area, you must remove your shoes or wear HTSW provided shoe coverings.
- Participant must be on membership to receive member rates.
- Non-members do not have club privileges.
- There are no make-up lessons for missed classes.
Payment Policy
- Payment for swim lessons is due upon registration.
- Pricing is based on per person at 30 minute instruction sessions.
Cancellation Policy
- Cancellation for Group Swim Instruction must be received two weeks prior to start of the session. A $20 fee will be assessed for cancellations within the two week period. Once the session has begun, a pro-rated refund will be issued in the event of illness or injury only, contingent upon receiving a physician’s note.
- All swim lesson packages expire upon the conclusion of the selected session.
Private Swim Lesson Policies
We offer private lessons for adults and children. If you are interested in private lessons, please fill out our Private Lesson Request Form. Please allow 48 hours for a follow-up call by a HTSW Aquatic Staff member to begin selecting mutually agreeable lesson dates.
Check in Policy
- Non-Member Program Participants will receive an HTSW Program Card which must be presented
during check-in at the Front Desk upon entering the club. There is a $10 replacement
fee in the event that the card is lost. - Minor children should have an adult accompany them during check-in.
- Parents are invited to attend and observe on the pool deck.
- For the safety of your children, we ask that all children refrain from entering the pool until
the instructor is ready. - When entering the pool area, you must remove your shoes or wear HTSW provided shoe
coverings. - Participant must be on membership to receive member rates.
- Nonmembers do not have club privileges.
Payment Policy
- Payment for swim lessons is due at the time of making the reservation.
- All Sessions are priced per individual at 30 minute instruction durations.
Cancellation Policy
- Cancellation for Individual Swim Instruction must be received 24 hours prior to lesson.
Cancellations inside of 24 hours will result in deduction of one session from package. - Cancellation for Sibling, Semi-Private or Group will result in deduction of one session from
package for those not attending.
Refund Policy
- Swim Lesson Packages are non-refundable.
- Lessons can be transferred to other immediate family members.
- All Swim Lesson Packages expire 6 months from the date of purchase.